Is your grill still under warranty?
If yes, then when did you purchase the grill?
STOP! – Do not submit your credit card information if you are purchasing a warranty part. If it asks for credit card info, re-apply your warranty code and make sure to ‘Check’ the shipping button that says: ‘It’s On Us’
. If your having issues call us at 1-800-603-3398 and press option 4 or 5.
For warranty purposes, you will need to enter your serial number on the next page for further verification
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